FAQ

Items that can be shipped will be noted on their product page. We can ship most of our drop cookies and brownies. We cannot ship any printed cookies, fruit desserts, cakes, cinnamon rolls, or pies. Not sure? Send us a message!

We would love to be able to ship these beauties, but cannot at this time. We are still testing options and if one comes open that works, we will update the website!

Generally speaking, no. Schedules are made in advance to accommodate others' events, so there may not be time to work on another order last minute, Also, because we are using the finest and freshest ingredients, we will not necessarily have everything on hand to meet an order need immediately. Please order in advance!

Please contact us using the "Ordering" page form or email us about your event, date, and what you'd like to order. We will send an electronic invoice or a Venmo request for a half payment of the total order. This half payment will reserve your date on our calendar and the second half will be due on the pickup, delivery, or shipping date. We cannot save dates if a half payment is not made in advance. This system is to give peace of mind that your date is secure and to help us limit waste and keep prices as low as possible.

Email us through our "Ordering" page on the website or at thedelectablecrumb@gmail.com with your event date. We can usually accommodate individual orders placed a week in advance; large custom orders need more lead time. Let's talk!

We strongly recommend consuming iced sugar cookies within 2 days of receipt to have the best flavor, although we have been told 2 week old cookies still taste good. :) Keep them in airtight storage containers to help retain moisture. Bakery boxes are used for delivery purposes only; not storage. NEVER refrigerate custom logo sugar cookies or leave them in a hot car. Keep them room temperature.

Maybe. We make up-to-3 layer cakes. We cannot do tiered cakes. Please send us a photo of what you have in mind and we can let you know if it's something we can do. Psssssst: if you do want a smaller cake, our Classic White cake is DELISH.

Bakery boxes are used for delivery purposes only; not storage. If not consuming them on the same day, please keep them in airtight storage containers to help retain moisture. NEVER refrigerate custom logo sugar cookies or leave them in a hot car. Keep them at room temperature.

We bake and cook all kinds of things! If there is a treat for which you are looking that is not listed on the website, just shoot us an email. We are happy to let you know if it's something we can make. We do not make cupcakes or cakepops!

The short answer is "No!" : ) We keep our energies and attention on the flavor of our foods. Because of the quality of ingredients we use and the ingredients we do not use, we cannot create highly-detailed royal icing sugar cookies. If there is a design you are looking for, send us an example photo and we can let you know if it is something we can do.